44%

⏾ Ramadan Offer

Salewa

Salewa Ortles Windstopper Epe Unisex Hiking Balaclava Black

Q: How long does delivery take?

Orders within Lebanon are delivered in up to 5 working days. Our courier will contact you to confirm delivery details.

Q: Can I schedule my delivery time?

Our courier will call you to confirm the address and schedule a suitable delivery time.

Q: What happens if I miss the delivery call?

If calls are not answered for 10 days, the order will be cancelled and returned. Associated costs will be deducted, and the balance refunded.

Q: Can I exchange an item in my order?

Yes, you can exchange items within 7 days if unused and in original packaging.

Q: How do I exchange an item?

If you purchased a product online and are not fully satisfied, our customer service team will be happy to assist you with an exchange within 7 days of purchase.You have two exchange options:Courier exchange: We can arrange for our courier to collect the item from your address and deliver the replacement in exchange.In-store exchange: You may also visit any of our branches to exchange the item on the spot.Please review our Exchange Policy and email us your order number and details at ecom.iq@mikesport.com so we can assist you accordingly.

Q: Are there items I cannot exchange?

For hygiene reasons, underwear, socks, swimwear, and food items are non-returnable.

$31.00 USD ~~$55.00 USD~~

44%

Shipping calculated at checkout.

Size chart

For better accuracy, we recommend checking manufacturer’s websites, as sizes may vary from one brand to another.

Size Chart: Women Shoes
EU	35	35.5	36	36.5	37.5	38	38.5	39	40	40.5	41	42	42.5	43	44	44.5	45	45.5	46	47	47.5	48	48.5	49	50
UK	2	2.5	3	3.5	4	4.5	5	5.5	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12	12.5	13	13.5	14
US - Women's	4.5	5	5.5	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12	12.5	13	13.5	14	14.5	15	15.5	16	16.5
US - Men's	3	3.5	4	4.5	5	5.5	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12	12.5	13	13.5	14	14.5	15
Foot Length (cm)	21.6	22	22.4	22.9	23.3	23.7	24.1	24.5	25	25.4	25.8	26.2	26.7	27.1	27.5	27.9	28.3	28.8	29.2	29.6	30	30.5	30.9	31.3	31.7

Size Chart: Unisex Shoes
EU	35.5	36	36.5	37.5	38	38.5	39	40	40.5	41	42	42.5	43	44	44.5	45	45.5	46	47	47.5	48	48.5	49	49.5	50
UK	3	3.5	4	4.5	5	5.5	6	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12	12.5	13	13.5	14	14.5
US - Men's	3.5	4	4.5	5	5.5	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12	12.5	13	13.5	14	14.5	15	15.5
US - Women's	5	5.5	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12	12.5	13	13.5	14	14.5	15	15.5	16	16.5	17
Foot Length (cm)	21.6	22	22.4	22.9	23.3	23.7	24.1	24.5	25	25.4	25.8	26.2	26.7	27.1	27.5	27.9	28.3	28.8	29.2	29.6	30	30.5	30.9	31.3	31.7

Size Chart: Men Shoes
EU	35.5	36	36.5	37.5	38	38.5	39	40	40.5	41	42	42.5	43	44	44.5	45	45.5	46	47	47.5	48	48.5	49	49.5	50
UK	3	3.5	4	4.5	5	5.5	6	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12	12.5	13	13.5	14	14.5
US - Men's	3.5	4	4.5	5	5.5	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12	12.5	13	13.5	14	14.5	15	15.5
US - Women's	5	5.5	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12	12.5	13	13.5	14	14.5	15	15.5	16	16.5	17
Foot Length (cm)	21.6	22	22.4	22.9	23.3	23.7	24.1	24.5	25	25.4	25.8	26.2	26.7	27.1	27.5	27.9	28.3	28.8	29.2	29.6	30	30.5	30.9	31.3	31.7

Size Chart: Babies & Toddlers
EU	16	17	18.5	19.5	21	22	23.5	25	26	27
Age (Months)	3	6	9	12	18	24	36
UK	0.5	1.5	2.5	3.5	4.5	5.5	6.5	7.5	8.5	9.5
US - Kids	1C	2C	3C	4C	5C	6C	7C	8C	9C	10C
Foot Length (cm)	9.1	10	10.8	11.6	12.5	13.3	14.2	15	15.9	16.7

Size Chart: Little Kids
EU	25	26	27	27.5	28	28.5	29.5	30	31	31.5	32	33	33.5	34	35
UK	7.5	8.5	9.5	10	10.5	11	11.5	12	12.5	13	13.5	1	1.5	2	2.5
US - Kids	8C	9C	10C	10.5C	11C	11.5C	12C	12.5C	13C	13.5C	1Y	1.5Y	2Y	2.5Y	3Y
Foot Length (cm)	15	15.9	16.7	17.2	17.6	18	18.4	18.8	19.3	19.7	20.1	20.5	20.9	21.4	21.8

Size Chart: Big Kids (1Y - 7Y)
US - Kids	1Y	1.5Y	2Y	2.5Y	3Y	3.5Y	4Y	4.5Y	5Y	5.5Y	6Y	6.5Y	7Y
UK	13.5	1	1.5	2	2.5	3	3.5	4	4.5	5	5.5	6	6
EU	32	33	33.5	34	35	35.5	36	36.5	37.5	38	38.5	39	40
Foot Length (cm)	20.1	20.5	20.9	21.4	21.8	22.2	22.4	22.7	23.2	23.5	23.8	24.3	24.6

Size Chart: Boys Clothing & Unisex
Size	XS	S	S+	M	M+	L	L+	XL	XL+
Numeric Size	6 - 7	8 - 9	8 - 9 Plus	10 - 12	10 - 12 Plus	14 - 16	14 - 16 Plus	18 - 20	18 - 20 Plus
Age	7 - 8	8 -10	8 -10	10 - 12	10 - 12	12 - 13	12 - 13	13 - 15	13 - 15
Height (cm)	122 - 128	128 - 137	128 - 137	137 - 147	137 - 147	147 - 158	147 - 158	158 - 170	158 - 170
Chest (cm)	64.5 - 66	66 - 69	70.5 - 76.5	69 - 75	76.5 - 83.5	75 - 81.5	83.5 - 91	81.5 - 88.5	91 - 98
Waist (cm)	59.5 - 61.5	61.5 - 65	65.5 - 70.5	65 - 69	70.5 - 76	69 - 72.5	76 - 82	72.5 - 75.5	82 - 88
Hip (cm)	68.5 - 71	71 - 74.5	75.5 - 81	74.5 - 79.5	81 - 87	79.5 - 84.5	87 - 93.5	84.5 - 89.5	93.5 - 100

Size Chart: Girls Clothing
Size	XS	S	S+	M	M+	L	L+	XL	XL+
Numeric Size	6 - 7	8 - 9	8 - 9 Plus	10 - 12	10 - 12 Plus	14 - 16	14 - 16 Plus	18 - 20	18 - 20 Plus
Age	7 - 8	8 - 10	8 - 10	10 - 12	10 - 12	12 - 13	12 - 13	13 - 15	13 - 15
Height (cm)	122 - 128	128 - 137	128 - 137	137 - 146	137 - 146	146 - 156	146 - 156	156 - 166	156 - 166
Chest (cm)	64.5 - 68	68 - 73	73.5 - 80.5	73 - 79	80.5 - 87.5	79 - 85.5	87.5 - 96	85.5 - 92.5	96 - 105
Waist (cm)	59.5 - 61	61 - 64	67.5 - 74.5	64 - 68	74.5 - 82	68 - 71.5	82 - 90	71.5 - 74.5	90 - 99
Hip (cm)	68.5 - 73	73 - 78.5	79.5 - 85.5	78.5 - 83.5	85.5 - 92	83.5 - 88.5	92 - 99	88.5 - 93.5	99 - 107

Baby and Toddler Clothing
Size	Preemie	0M / NB	3M	6M	9M	12M	18M	2T / 24M	3T	4T
Age (Months)	0	0 - 3	3 - 6	6 - 9	9 - 12	12 - 18	18 - 24	24 - 36	36 - 48	48 - 60
Height (cm)	< 44.5 - 50	50 - 56	56 - 62	62 - 68	68 - 74	74 - 80	80 - 86	86 - 92	92 - 98	98 - 104
Weight (kg)	< 2.5	2.7 - 4.3	4.5 - 6.6	6.8 - 8.1	8.3 - 10	10.2 - 11.3	11.6 - 12.7	12.9 - 13.6	—	—
Chest (cm)	32	37 - 42	42 - 44	44 - 46	46 - 47	47 - 50	50 - 52	52 - 53	53 - 56	56 - 58
Waist (cm)	33	39 - 43	43 - 46	46 - 47	47 - 48	48 - 50	50 - 52	52 - 53	53 - 54.5	54.5 - 56
Seat (cm)	33	39 - 43	43 - 46	46 - 47	47 - 48	48 - 51	51 - 53	53 - 54.5	54.5 - 57	57 - 60

Size Chart: Men's Tops
Size	XXS	XS	S	M	L	XL	XXL	3XL	4XL
Chest (cm)	72 - 80	80 - 88	88 - 96	96 - 104	104 - 112	112 - 124	124 - 136	136 - 148	148 - 160
Waist (cm)	57 - 65	65 - 73	73 - 81	81 - 89	89 - 97	97 - 109	109 - 121	121 - 133	133 - 145
Hip (cm)	72 - 80	80 - 88	88 - 96	96 - 104	104 - 112	112 - 120	120 - 128	128 - 136	136 - 148
Height (cm)	< 170	170 - 183	170 - 183	170 - 183	170 - 183	170 - 183	170 - 183	170 - 183	170 - 183

Size Chart: Women's Tops
Size	XXS	XS	S	M	L	XL	XXL	0X	1X	2X	3X
Bust (cm)	70 - 76	76 - 83	83 - 90	90 - 97	97 - 104	104 - 114	114 - 124	112 - 119	119 - 126	126 - 133	133 - 140
Waist (cm)	54 - 60	60 - 67	67 - 74	74 - 81	81 - 88	88 - 98	98 - 108	101.5 - 108.5	108.5 - 115.5	115.5 - 124	124 - 134
Hip (cm)	78 - 84	84 - 91	91 -98	98 - 105	105 - 112	112 - 120	120 - 128	122.5 - 129.5	129.5 - 136.5	136.5 - 145	145 - 155
US	0	0 - 2	4 - 6	8 - 10	12 - 14	16 - 18	20 - 22	16W	18W - 20W	22W - 24W	26W - 28W
UK	2	4 - 6	8 - 10	12 - 14	16 - 18	20 - 22	24 - 26	22	24 -26	28 -30	32 - 34
EU	30	32 - 34	36 - 38	40 - 42	44 - 46	48 - 50	52 - 54	50	52 - 54	56 - 58	60 - 62
FR	32	34 - 36	38 - 40	42 - 44	46 - 48	50 - 52	54 - 56	52	54 - 56	58 - 60	60 - 62
IT	34	36 - 38	40 - 42	44 - 46	48 - 50	52 - 54	56 - 58

Size Chart: Women Bras - Alpha
BRA SIZE	30	32	34	36	38	40	42	44	46	48
A	2XS	XS	S	M	L	XL	1X	2X	3X	4X
B	XS	XS	S	M	L	XL	1X	2X	3X	4X
C	XS	S	S	M	L	XL	1X	2X	3X	4X
D	XS	S	M	L	XL	XL	1X	2X	3X	4X
DD	XS	S	M	L	XL	1X	2X	3X	4X	4X
E	S	M	M	L	XL	1X	2X	3X	4X	4X
F	S	M	L	L	XL	1X	2X	3X	4X	4X
G	M	M	L	XL	XL	1X	2X	3X	4X	4X

Size Chart: Women Bras - International conversion
EU	65	70	75	80	85	90	95	100	105	110	115
FR	80	85	90	95	100	105	110	115	120	125	130
UK	30	32	34	36	38	40	42	44	46	48	50
US	30	32	34	36	38	40	42	44	46	48	50
IT	0	1	2	3	4	5	6	7	8	9	10

Size Chart: Girls Bras (XS-XL)
Size	XS	S	M	L	XL
Numeric Size	6 - 7	8 - 9	10 - 12	14 - 16	18 - 20
Underbust (cm)	63 - 65.5	66 - 68.5	69 - 72.5	73 - 77	77.5 - 82

Size Chart: Girls Bras (Extended Sizes)
Size	S+	M+	L+	XL+
Numeric Size	8 - 9 Plus	10 - 12 Plus	14 - 16 Plus	18 - 20 Plus
Underbust (cm)	68 - 72.5	73 - 78	78.5 - 84	84.5 - 90.5

Women's Swimsuits (XS - 2XL)
Size	XS	S	M	L	XL	2XL
US	0 - 2	4 - 6	8 - 10	12 - 14	16 - 18	20 - 22
Bust (cm)	80 - 85	85 - 90	90 - 95.5	95.5 - 103	103 - 110.5	110.5 - 118
Waist (cm)	61 - 66	66 - 71	71 - 76	76 - 84	84 - 91.5	91.5 - 99
Hip (cm)	87.5 - 92.5	92.5 - 98	98 - 103	103 - 110.5	110.5 - 118	118 - 125.5
Torso (cm)	139.5 - 146.5	146.5 - 153.5	153.5 - 160.5	160.5 - 167.5	167.5 - 174	174 - 178.5

Size Chart: Men Swimwear
Size	XS	S	M	L	XL	XXL	3XL	4XL
Waist (cm)	66 - 73.5	73.5 - 81	81 - 89	89 - 96.5	96.5 - 104	104 - 112	112 - 119.5	119.5 - 127
Hip (cm)	81 - 89	89 - 96.5	96.5 - 104	104 - 112	112 - 119.5	119.5 - 127	127 - 134.5	134.5 - 139.5

Size Chart: Men Swimwear (numeric size)
Numeric Size	26"	28"	29"	30"	31"	32"	33"	34"	36"	38"	40"
Waist (cm)	66	71	73.5	76	78.5	81	83.5	86	91	96	101

Big Boys' Sport/Performance Swimwear
Size	XS	S	M	L	XL
Numeric Size	6-7	8-9	10-12	14-16	18-20
Age	6-7	8-9	10-11	12-13	14+
Performance Equivalent	22	22-24	24-26	26-28	28
Height (cm)	120 - 130	130 - 140	140 - 150	150 - 160	160 - 170
Chest (cm)	64.5 - 66	66 - 68.5	68.5 - 75	75 - 81.5	81.5 - 89
Waist (cm)	59.5 - 61	61 - 65	65 - 68.5	68.5 - 72.5	72.5 - 75
Hip (cm)	68.5 - 71	71 - 75	75 - 80	80 - 85	85 - 89

Size Chart: Little Boys' Swimwear
Size	XS	S	M	L
Numeric Size	4	5	6	7
Age	3-4	4-5	5-6	6-7
Height (cm)	96 - 104	104 - 110	110 - 116	116 - 122
Chest (cm)	53 - 56	56 - 59	59 - 61	61 - 63
Waist (cm)	54 - 56	56 - 58	58 - 59	59 - 60
Hip (cm)	56 - 59	59 - 61	61 - 63	63 - 66

Size Chart: Big Girls' Sport/Performance Swimwear
Size	XS	S	M	L	XL
Numeric Size	6 - 7	8 - 9	10 - 12	14 - 16	18 - 20
Age	6 - 7	8 - 9	10 - 11	12 - 13	14+
Performance Equivalent	22-24	24	24-26	26	28
Height (cm)	120 - 130	130 - 140	140 - 150	150 - 160	160 - 170
Bust (cm)	65 - 68.5	68.5 - 73.5	73.5 - 78.5	78.5 - 85	85 - 92.5
Waist (cm)	59.5 - 61	61 - 63.5	63.5 - 68.5	68.5 - 71	71 - 75
Hip (cm)	68.5 - 73.5	73.5 - 78.5	78.5 - 84	84 - 89	89 - 94
Torso (cm)	110 - 117.5	117.5 - 125	125 - 134	134 - 144	144 - 154

Little Girls' Swimwear
Size	XS	S	M	L
Numeric Size	4	5	6	6X
Age	3 - 4	4 - 5	5 - 6	6 - 7
Height (cm)	96 - 104	104 - 110	110 - 116	116 - 122
Bust (cm)	53 - 56	56 - 59	59 - 61	61 - 63
Waist (cm)	54 - 56	56 - 58	58 - 59	59 - 60
Hip (cm)	56 - 59	59 - 61	61 - 63	63 - 66
Torso (cm)	95 - 100	100 - 105	105 - 108	108 - 111

Size Chart (XXS - XXL)
Size	XXS	XS	S	M	L	XL	XXL	0X	1X	2X	3X	4X
Bust (cm)	70 - 76	76 - 83	83 - 90	90 - 97	97 - 104	104 - 114	114 - 124	112 - 119	119 - 126	126 - 133	133 - 140	140 - 147
Waist (cm)	54 - 60	60 - 67	67 - 74	74 - 81	81 - 88	88 - 98	98 - 108	101.5 - 108.5	108.5 - 115.5	115.5 - 124	124 - 134	134 - 144
Hip (cm)	78 - 84	84 - 91	91 -98	98 - 105	105 - 112	112 - 120	120 - 128	122.5 - 129.5	129.5 - 136.5	136.5 - 145	145 - 155	155 - 165

Size Chart: International Size Conversion
Size	XXS	XS	S	M	L	XL	XXL	0X	1X	2X	3X	4X
US	0	0 - 2	4 - 6	8 - 10	12 - 14	16 - 18	20 - 22	16W	18W - 20W	22W - 24W	26W - 28W	30W - 32W
UK	2	4 - 6	8 - 10	12 - 14	16 - 18	20 - 22	24 - 26	22	24 -26	28 -30	32 - 34	36 - 38
EU	30	32 - 34	36 - 38	40 - 42	44 - 46	48 - 50	52 - 54	50	52 - 54	56 - 58	60 - 62	64 - 68
FR	32	34 - 36	38 - 40	42 - 44	46 - 48	50 - 52	54 - 56	52	54 - 56	58 - 60	60 - 62	66 - 68
IT	34	36 - 38	40 - 42	44 - 46	48 - 50	52 - 54	56 - 58

Size Chart: Men's Bottoms
Size	XXS	XS	S	M	L	XL	XXL	3XL	4XL
Waist (cm)	57 - 65	65 - 73	73 - 81	81 - 89	89 - 97	97 - 109	109 - 121	121 - 133	133 - 145
Hip (cm)	72 - 80	80 - 88	88 - 96	96 - 104	104 - 112	112 - 120	120 - 128	128 - 136	136 - 148
Height (cm)	< 170	170 - 183	170 - 183	170 - 183	170 - 183	170 - 183	170 - 183	170 - 183	170 - 183

Size Chart: Men's Bottoms (numeric size)
Numeric Size	26"	28"	29"	30"	31"	32"	33"	34"	36"	38"	40"
Waist (cm)	66	71	73.5	76	78.5	81	83.5	86	91	96	101

Size Chart: Women's Bottoms
Size	XXS	XS	S	M	L	XL	XXL	0X	1X	2X	3X	4X
US	0	0 - 2	4 - 6	8 - 10	12 - 14	16 - 18	20 - 22	16W	18W - 20W	22W - 24W	26W - 28W	30W - 32W
UK	2	4 - 6	8 - 10	12 - 14	16 - 18	20 - 22	24 - 26	22	24 -26	28 -30	32 - 34	36 - 38
EU	30	32 - 34	36 - 38	40 - 42	44 - 46	48 - 50	52 - 54	50	52 - 54	56 - 58	60 - 62	64 - 68
FR	32	34 - 36	38 - 40	42 - 44	46 - 48	50 - 52	54 - 56	52	54 - 56	58 - 60	60 - 62	66 - 68
IT	34	36 - 38	40 - 42	44 - 46	48 - 50	52 - 54	56 - 58

Size Chart: Belts - Men
Belt type	Size	S	M	L	XL
Men's Performance and Golf Belts	Numeric Belt Size	32 - 34	36 - 38	40 - 42	44 - 46
Men's Performance and Golf Belts	Numeric Pant Size	30 - 32	34 - 36	38 - 40	42 - 44
Men's Lifestyle Belts	Numeric Belt Size	30 - 32	34 - 36	38 - 40	42 - 44
Men's Lifestyle Belts	Numeric Pant Size	28 - 30	32 - 34	36 - 38	40 - 42

Size Chart: Belts - Women
Size	XXS	XS	S	M	L	XL	XXL
UK Size	0 - 2	4 - 6	8 - 10	12 - 14	16 - 18	22 - 24	26-28
Waist (cm)	55.5-58	58-60.5	63-70	73-78	90.5-98	104-110	116-122
Dual Sizing	XXS / XS	S / M	M / L	XL / XXL	XXL / XXXL
Waist (cm)	55.5 - 60.5	63 - 73	78 - 90.5	90.5 - 104	110 - 112

Size Chart: Belts - Kids
Size	XS	S	M	L	XL
Numeric Pant Size	2 - 4	4 - 6	8 - 12	14 - 18	20 - 24
Waist (cm)	46 - 51	56 - 61	66 - 71	76 - 81	86 - 91

Size chart: Men's Beanies, Caps & Hats
	Sizes	One Size	S/M	M/L
Beanies — Head circumference (cm)		54 - 60
Hats — Head circumference (cm)		58	57	59
Caps — Head circumference (cm)		54 - 60

Size chart: Women's Beanies, Caps & Hats
	Sizes	One Size	S	M	L
Beanies — Head circumference (cm)		54 - 60
Hats — Head circumference (cm)		58	54	56	58
Caps — Head circumference (cm)		54 - 60

Size chart: Kids Beanies, Caps & Hats
	Sizes	One Size	S	M	L
Beanies — Head circumference (cm)		54 - 60
Hats — Head circumference (cm)		58	54	56	58
Caps — Head circumference (cm)		54 - 60

Size chart: Men's Gloves
SIZE	S	M	L
Circumference of Palm (cm)	16.5 - 19	19 - 21.5	21.5 - 24
Palm Length (cm)	16.5 - 18	18 - 19	19 - 20.5

Size chart: Women's Gloves
Measurement Point	XS	S/M	M/L	XL
1. Length from cuff to longest fingertip (cm)	19.5	20	20.5	21
2. Cuff width at opening (cm)	9	9.3	9.6	9.9
3. Palm width at thumb base (cm)	8.6	8.9	9.2	9.5

Size chart: Kids Gloves
Size	S	M	L	XL
Palm width (cm)	6	7	8	9
Palm length (cm)	13.5	14.5	15.5	16.5

Size: M

L M S

🚨 Hurry up! Only 4 left

SKU: IN231215_M

Estimated delivery: Mar 17 - Mar 21

7 days online or in-store exchange (promotions & special events may differ)

Credit card

Cash on delivery

View details

Description

Shipping & Returns

Protection to keep you moving in wildest winter weather – pull it on before all hell breaks loose and the storm blows in. Made of windproof, water-resistant and breathable, GORE-TEX WINDSTOPPER® by GORE-TEX Labs with a PFAS-free durable water repellent (DWR) finish, this close-fitting, contoured balaclava fits under all types of climbing helmet and has a warm grid lining for extra comfort. With stretch inserts and flatlock seams for enhanced comfort and ease of movement.

Highlights:

Contoured front with eye, nose and mouth opening
Slim fit for use with any helmet type
Stretch inserts for ease of movement
Comfortable fit through flat lock seams
Reflective print

Composition:

100% Polyester

Color: Black

Product Code: 29227-0910

We offer fast, reliable delivery across Lebanon and easy return options.

Shipping:

Orders are delivered within 2 to 5 working days. Our courier will contact you to confirm your address and delivery time. You’ll receive updates by email once your order is on the way.

Exchanges:

If you purchased a product online and are not fully satisfied, our customer service team will be happy to assist you with an exchange within 7 days of purchase.

You have two exchange options:

Courier exchange: We can arrange for our courier to collect the item from your address and deliver the replacement in exchange.
In-store exchange: You may also visit any of our branches to exchange the item on the spot.

Please review our Exchange Policy and email us your order number and details at ecom.iq@mikesport.com so we can assist you accordingly.

FAQs

Frequently Asked Questions

WhatsApp Chat Call us

Shipping & Delivery

1. How long does delivery take?

Orders within Lebanon are delivered in up to 5 working days. Our courier will contact you to confirm delivery details.

2. Can I schedule my delivery time?

Our courier will call you to confirm the address and schedule a suitable delivery time.

3. What happens if I miss the delivery call?

If calls are not answered for 10 days, the order will be cancelled and returned. Associated costs will be deducted, and the balance refunded.

Returns & Exchanges

1. Can I exchange an item in my order?

Yes, you can exchange items within 7 days if unused and in original packaging.

2. How do I exchange an item?

If you purchased a product online and are not fully satisfied, our customer service team will be happy to assist you with an exchange within 7 days of purchase.

You have two exchange options:

Courier exchange: We can arrange for our courier to collect the item from your address and deliver the replacement in exchange.
In-store exchange: You may also visit any of our branches to exchange the item on the spot.

Please review our Exchange Policy and email us your order number and details at ecom.iq@mikesport.com so we can assist you accordingly.

3. Are there items I cannot exchange?

For hygiene reasons, underwear, socks, swimwear, and food items are non-returnable.

Salewa Ortles Windstopper Epe Unisex Hiking Balaclava Black

Recently viewed

FAQs

Shipping & Delivery

Returns & Exchanges

Didn't find the product you were looking for?

EU	65	70	75	80	85	90	95	100	105	110	115
FR	80	85	90	95	100	105	110	115	120	125	130
UK	30	32	34	36	38	40	42	44	46	48	50
US	30	32	34	36	38	40	42	44	46	48	50
IT	0	1	2	3	4	5	6	7	8	9	10

EU	65	70	75	80	85	90	95	100	105	110	115
FR	80	85	90	95	100	105	110	115	120	125	130
UK	30	32	34	36	38	40	42	44	46	48	50
US	30	32	34	36	38	40	42	44	46	48	50
IT	0	1	2	3	4	5	6	7	8	9	10

Salewa Ortles Windstopper Epe Unisex Hiking Balaclava Black

Products you may like

Recently viewed

FAQs

Shipping & Delivery

Returns & Exchanges

Didn't find the product you were looking for?

EU	65	70	75	80	85	90	95	100	105	110	115
FR	80	85	90	95	100	105	110	115	120	125	130
UK	30	32	34	36	38	40	42	44	46	48	50
US	30	32	34	36	38	40	42	44	46	48	50
IT	0	1	2	3	4	5	6	7	8	9	10