Terms of Supply
These are the terms and conditions of supply for www.mikesport.com (Site).
Mikesport.com is operated by Mikesport & Co. s.a.l registered in Baabda on March 15,2003. Our registered company number is 2000620. Your purchase of any of the products offered on this Site (Products) is subject to these terms and conditions and by placing an order for any Product you agree to be bound by them. You confirm that you are of full age or have received parental permission and that you have the legal capacity to enter into a contract and to subsequently place an order on mikesport.com for Products. You should print a copy of these terms and conditions for future reference.
In addition to these terms and conditions, the following additional terms also apply to your use of mikesport.com and its associated features:
- We reserve the right to change these terms and conditions from time to time by changing them on mikesport.com, although no such change will affect any order you have already placed with us.
ORDERING AND AVAILIBILITY
Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us on the checkout page.
After placing an order, you will receive an email from us acknowledging that we have received your order and giving you an order reference number. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by submitting your order, you enter into an obligation to pay for the Product(s) in the event that your order is accepted by us. The contract between you and us in relation to the Products ordered (Contract) will only be formed when we send you the Confirmation e-mail. After entering into the Contract, we will be under a legal duty to supply you with goods that are in conformity with the Contract. We will send you an email confirming when the Product been dispatched together with (where applicable) a tracking number.
The Contract will relate only to those Products we have confirmed in the Acceptance Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the acceptance such orders has been confirmed in a separate Acceptance Confirmation.
Our product and service offers apply for as long as they remain visible on mikesport.com, except when special offers are available, in which case the term of validity of those offers will be stipulated on mikesport.com. You are advised to check the availability of items on the relevant product information page.
If an item ordered is not available, we reserve the right to cancel the order, in which case you will be notified accordingly. If you place an order for several products one of which is unavailable, we will inform you accordingly. The rest of the order will be processed and dispatched to you within the time limit indicated on mikesport.com.
Mikesport.com may also offer to replace the unavailable item with a similar item of similar quality with your prior agreement. In this case, if you then exercise your right to cancel the order after receipt of the substitute item, you will be required to pay the return delivery costs.
You may access and review orders placed by you on mikesport.com by going to My Account.
RISK AND OWNERSHIP
Products ordered will be at your risk from the time of delivery or collection (as the case may be). Ownership of the Products ordered will also pass to you on delivery or collection (as the case may be), provided full payment of all sums due in respect of the Products, including any delivery charges, has been received.
PRICE AND PAYMENT
The price of Products is as quoted on mikesport.com
Prices include VAT but exclude delivery costs, which will be automatically added (at the cost shown) to the total amount due once you have selected your chosen delivery method.
Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an e-mail Confirmation.
Mikesport.com contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on mikesport.com may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge you the lower amount. If a Product’s correct price is higher than the price stated on the Site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
Payment for all orders must be made by credit or debit card, via PayFort or by using Mike Sport Cash on Delivery service on the checkout page. We accept payment by most major credit and debit cards.
We will charge your credit or debit card to full payment as soon as we pick the first item of your order in the warehouse. If we unfortunately notice a lack of availability of one of the Products, we will advise you immediately and you will be able to choose between the cancellation of the whole Order or a partial refund.
Please note that in the payment transaction process, we ask the card issuer to ring fence (reserve) the amount of any order before we pick the first item. It means that even if you order one item, it may still appear that you were charged for it, but as soon as we inform the card issuer that the order has been cancelled, the funds will be released straight back to you.
You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.
Except in relation to certain Products set out below, you may cancel a Contract at any time before your order is delivered and up to seven (7) days afterwards.
You may return or exchange most new items sold by Mike Sport within seven (7) days from your purchase, in the original unused condition and unopened packaging, unless there is a manufacturer defect.
RETURN AND EXCHANGE CONDITIONS
Your card will be charged when you place your order. If we are not able to fulfill your order for any reason your card will be refunded.
You cancel your order free of any charge within two (2) hours from purchase time. Please send a cancellation email to firstname.lastname@example.org with your order number and details.
You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right to deduct the cost of any deterioration, up to the price of the Product, from the refund to which you are otherwise entitled.
You will not have any right to cancel a Contract for the supply of any of the following Products:
audio and/or visual recordings or computer software or hygiene-sealed items, in each case, where the sealed packaging has been opened; or
products that have been personalized or made to your own bespoke specifications (if we offer such options);
merchandise that has been worn, used, or altered;
underwear, swimwear, socks, and fragrances
unless such Products were damaged or faulty when delivered to you or have been incorrectly delivered.
You will be responsible for the cost and risk of returning the Products to us, except in the case of items which we substitute if the precise Products you order are not in stock.
Nothing in this section affects your legal rights.
If any Product you order is damaged or faulty when delivered to you, you may have one or more legal remedies available to you, depending on when you make us aware of the problem, in accordance with your legal rights. If you believe a Product was delivered damaged or faulty, you should inform us as soon as possible, preferably in writing to email@example.com , giving your name, address and order reference.
Whilst we have taken reasonable steps to depict Products as accurately as possible through the photographs and other images featured on mikesport.com, the detailing (such as color, pattern and texture, etc.) you see on-screen will depend on your monitor and, as such, may not exactly reflect the actual detailing of a Product when you receive it.
Any information on mikesport.com regarding sizing of products is included as a guide only. If you are in any doubt as to the size of any product you require, we recommend that you contact us prior to placing an order (see Contact Us).
Certain Products sold on mikesport.com are covered by a sales warranty for the term stipulated on the relevant product information web page and information accompanying the actual Product.
If you require after sales care or if you have any questions on a product warranty, please contact us on +964 7511208585 EXT: 2505
In no event shall we be liable to you for any business losses and any liability we do have for losses you suffer arising from any Contract shall not exceed the purchase price of the relevant Products and is strictly limited to losses that were reasonably foreseeable. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under any Contract that is caused by events outside our reasonable control.
You may not transfer or assign any or all of your rights or obligations under any Contract.
All notices given by you to us must be given in writing to the address set out at the end of these terms and conditions. We may give notice to you at either the email or address you provide to us when placing an order.
If we fail to enforce any of our rights, that does not result in a waiver of that right.
If any provision of these terms and conditions is found to be unenforceable, all other provisions shall remain unaffected.
These terms and conditions may not be varied except with our express written consent.
These terms and conditions and any document expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of any Contract.
Please submit any questions you have about these terms and conditions, an order you have placed or ordering in general by e-mail to firstname.lastname@example.org, by telephone on +964 7511208585 EXT: 2505 from Monday to Friday between 9.00 AM and 6.00 PM.